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backend/docs/MILESTONE_04.md
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2026-06-05 11:56:28 +02:00

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# Milestone 04: Backend Completion
## Implemented in this milestone
- Added operator queues for assigned reports, open unassigned reports and reports
assigned to other operators.
- Added an operator intervention summary with report data, citizen contact data,
media and latest messages.
- Added local in-app notifications for status changes, team assignment, report
messages and reward events.
- Added citizen reward ledger APIs and automatic points for resolved reports.
- Added report/message moderation flags with admin/operator review and optional
report rejection.
- Expanded admin statistics with category, team, monthly and segmented
resolution-time aggregates.
- Added anonymized public open-data report export.
- Updated the manual OpenAPI contract for the new backend routes.
## Intentionally not implemented
- Real CIE/SPID integration.
- Real SMS, Telegram, WhatsApp or production SMTP notification delivery.
- Route optimization for intervention teams.
- Frontend-specific pages outside the Streamlit API lab.